Paul Williams left angry at his nightmare living situation in Galahad Road , Andover

Paul Williams, who is severely disabled and has to use a machine to help him breathe at night, lives in Galahad Close.

Since moving into the propery in November last year, he has had endless problems with housing provider Aster, which owns the property.

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He said: “We [Paul and his carer] have made over 30 phone calls to the contact centre, and almost the same as that in emails.

“I just had to fork out over £500 for a carpet because the radiator I had was yellow and had slugs underneath.

“There has been non-stop mould, leaking radiators, bad repair jobs, and the leaking radiators were not ever fixed properly."

The mould in Paul's home

Paul claims he has caught pneumonia twice due to the sheer amount of “black mould”.

He continued: “Last week I actually fell through the hallway because they came out and said the radiator was fine. The floor was soaked and they said 'just leave it' and a few days later I literally fell through it and there is a four-foot drop under the floor so I have busted both ankles.”

Mr Williams contacted the Advertiser after becoming more and more angry and upset at his his living situation.

He added: “It is just horrible to be honest with you, you get up each day and you think 'what nightmare are we going to get through today' because it is just one problem after another."

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Paul, who helps run charity events in the community including Andover Rocks, said he has also fallen through the fence in the garden which is “completely unsafe”.

He added: “The only way to fix these issues was by a third party and at the moment the black mould, and hole in the floor is still there, with no rush to fix it. I am a severely disabled gentleman physically and mentally and the neglect I have suffered at the hands of Aster is beyond disgusting.”

A spokesperson for Aster has since apologised for the situation.

They said: “We’re sorry for the ongoing issues and frustration our customer has been experiencing. We’ve been working with them to find a solution, and previously visited their home to clean and treat the affected areas and repair the flooring.

“Our maintenance team has arranged follow up appointments to fit a new internal door and extractor fan in the kitchen to further address the issues.

“In the meantime, we’ll continue to stay in touch with our customer to keep them updated.”